What changes

What changes for your agency, and what doesn't

Your clients chose your agency, not us. So everything a client can see stays as it is. What changes is the work behind it, one piece at a time.

What stays

The name and the brand

Your agency keeps its name, its logo and its website. Where we appear at all, it's a small line after your name, for example "Northfield Digital, part of Compyle".

The people clients know

Clients keep dealing with the people they deal with now. Our plan is to keep your team, in the roles they have, when we take over.

How clients work with you

No client is asked to move to new tools or to change how they work with you. We won't rewrite a client's system to suit our tools.

What changes, in order

We start with the work nobody outside the agency sees, and we come to delivery last, because it touches the work itself.

  1. The back office

    Finance, payroll, HR, contracts and insurance move to a shared team that serves every agency we own. Your managers get that time back.

  2. The numbers

    Hours and estimates are recorded the same way on every project. For many agencies it's the first time they can see which kinds of job make money and which don't.

  3. Delivery

    One team at a time moves onto the platform, starting with a new project rather than the biggest one. It's introduced through real client work, not a training course.

  4. Quoting

    One price book and one scoping tool, so a first conversation with a client turns into a clear, fixed quote.

Where AI fits

Supervised software agents draft the repeat work: code reviews, tests, ticket sorting and first replies to support questions. A named person on your team keeps, edits or rejects every piece of it. Nothing an agent writes goes to a client without a person checking it.

The point is to take the repetitive hours out of the week, so your people spend more of it on the work clients value.

The platform, in preview

These screens show what we plan to build for an agency's team. The platform is in development and is not in use at any agency. Northfield Digital, its clients, its people and every figure on the screens are invented.

This week

Preview of a planned featureSample data
Preview of a planned feature: a weekly view for the sample agency Northfield Digital, with counts of projects in delivery, agent work waiting for a person, quotes and back-office items, and a day-by-day list of tasks, each with a named owner.
One ordinary week at an agency, showing where each part of the platform would appear. Every entry names the person who owns it.

Delivery

Preview of a planned featureSample data
Preview of a planned feature: a new-project screen offering starting points such as booking and appointments, online shop and client portal, next to a table of the sample agency's projects and their status.
New projects start from a tested starting point, such as a booking system or a client portal, instead of from nothing.

Agents

Preview of a planned featureSample data
Preview of a planned feature: a review queue of work drafted by software agents, with keep, edit and reject actions, and a record of who approved what.
Agents draft reviews, tests and support replies. A named person keeps, edits or rejects each one, and every decision is recorded.

Sales and quotes

Preview of a planned featureSample data
Preview of a planned feature: a quote being built from call notes, with each line matched to a price book item and a sign-off step.
Notes from a first call become scope lines matched to a shared price book. The managing director signs off every quote.

Back office

Preview of a planned featureSample data
Preview of a planned feature: a back-office screen listing finance, payroll, people, contracts and insurance tasks handled by a shared team, with what the sample agency needs to do.
Finance, payroll, HR, contracts and insurance handled once, centrally. The agency sees what is done and what needs its input.

Estimates and actual hours

Preview of a planned featureSample data
Preview of a planned feature: a chart of estimated against actual hours by kind of work, with the lead's explanation of each difference and suggested changes for a person to approve.
Estimated hours against actual hours, by kind of work, so the next quote is closer to the truth. Shown in hours, not money.